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Frederick Winslow Taylor
A rich Philadelphian's son promised workers that improving manual work by scientific method would raise wages and profits together. His famous anecdote, the story of a labourer he called Schmidt, did not happen that way, and under oath he said that no firm used his system in full. Yet his claim stands to this day: method beats habit, and pay can rise with output.
The best-known scene in the literature of management opens with a question: “Schmidt, are you a high-priced man?” A labourer at the Bethlehem steel works in Pennsylvania, paid $1.15 a day for carrying 92-pound bars of pig iron …
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